Billy's Auto Service Of Bloomfield MI 48320

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Ashton Muñoz

Hands down, zero exaggeration… best auto shop I’ve ever been into or worked with. This is the place to go to if you care about your car and don’t want to just be another customer in line. Ended up doing a new engine in an old corvette and the whole experience and their attention to detail and service has been next level. You will not find another shop like this! Legit consider them all friends now!

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MILES

Just want to tell you about my experience with Billy's automotive service services I recently purchased a car in collectors condition that has never seen rain. I wanted to find a local mechanic and build a relationship to do maintenance work and a few other items that I wanted to do with the car The reviews of Billy's seemed pretty good and he's close to where I live. I went there last week met with the office manager told they what I was looking for. They asked Billy and said to come back next week after a certain time and he'll be able to meet with you. Went there today as instructed even though it was overcast and a slight drizzling rain. Keep in mind it's never seen rain the vehicle. But I figured it'll be worth it. It'll be a short meeting just merely an introduction describing what I want to do with the car and see if you'd be interested and available to work on it. I was prepared if he said he had no time for me and that would've been fine. I know how these shops can be. I met with office manager. They said it was a kind of a bad morning. I was working on a car. They went back and asked him when they came back. They said have a seat and I'll come out as soon as you can. Sat there for over an hour with my car getting rained on. Eventually just left. If they're not available to meet with you after requesting you to show up at a certain day and time there's just no value having that person as your mechanic as good as they may be or not. Office manager should've just said right off the bat. It's not a good time. I apologize and just reschedule for another time. Would've been a much more of a professional answer and I would not have had a problem with that. but they actually went and asked him and they told me to just have a seat and he’ll be with you. I'm a General contractor for 35 years self-employed. I know how things go sideways. My recommendation is if you're a first time client trying to get in and build a relationship and have work done. I would say Hard Pass go somewhere else. . He's a very established automotive shop probably does a good job and it looks like he has a large client list and literally has things booked out a year and a half. If an owner doesn't have five minutes to break away for a quick meet and greet that was planned. I can only imagine what the whole service experience would be like and it's one that I'm not interested in no matter how good they are. An unfortunate experience but was kind of expected, trying to find a good reliable mechanic capable of doing the work I was looking to do and also having the time to take me on as a new client. If anyone has any other references for other shops like Billy's I would appreciate any references

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Rebecca Hart

Hello/meow! Thanks for working on the jeep, Billy! As always, fast, friendly and efficient. And welcome to the new shop kitty!