Serra Chrysler Dodge Jeep RAM MI 48359

D

Dustin Van Gordon

Worst experience I’ve ever had at a dealership. While taking my Jeep in to get its first oil change, since I bought the vehicle from this dealership, I had the service manager come get me out of the waiting room to show me that their oil technician pressed on the gas instead of the brake, driving the vehicle off of the lift, into the metal work bench. Everyone there told me that I would be for sure getting a newer vehicle out of the deal but that sure did not happen. After months of waiting from the dealer, minimal communication and telling them I don’t want it back since it had over $10,000 in damage , I was told I had to take it back which I then had to get my attorney involved . After the attorney got involved, I was then low balled $4,000 less than what Its worth and this is after the market price of every vehicle went up 30%. He eventually came up on the price but still wasn’t market value of the vehicle since he wanted to make a quick buck from this whole problem. Don Milosch was so disrespectful and sarcastic through the whole thing and all of this happened because I decided to use my free oil change that I got with buying the car.

A

Ale Andino

Thanks to Sherry Hart for all her help on my first big girl purchase! 2024 dodge hornet Gt plus. She has helped my stepdad Paul in the past and I am thankful she was able to help me. Sherry was amazing from start to finish. Made sure from the first moment every question, concern or doubt was answered throughly. My hornet is the best and to my liking all thanks to her for paying attention to the details I like. I will definitely look forward to continuing my car searches with her and definitely recommend her. Thanks again Sherry! I appreciate you.

B

Brian Medved

I had an excellent experience at Milosch's Palace working with Wade Roberts. I had e-mailed Wade about what I was looking for in my next vehicle. He suggested I take a look at the Ram Built to Serve edition as it had basically everything I was seeking. He kept me updated through e-mail and phone conversations. He was able to get me into a new lease that met my needs. It was a very simple process and I'm appreciative of Wade's efforts. It was worth driving about 55 miles one way from my home out to Lake Orion to get this truck. I highly suggest contacting Wade for your next vehicle purchase/lease. Thanks to Wade and Dan (Finance Dept). for making this a very positive and easy transaction.