O'Reilly Auto Parts MI 48122

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melissa cummings

I stopped at the O’Reilly Auto Parts in Melvindale, Michigan on a rough day just to grab windshield wipers. D’Angelo helped me, and I’m so glad he did. He was professional, kind, and welcoming. He even installed my wipers in the rain, held the door like a gentleman, and let me sit in my car while he stood outside changing them. That kind of customer service is rare. He made a stressful day a whole lot easier. The Melvindale location is lucky to have him!

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Armin Shakry

Placed an order online for Windshield Wipers...driver's side and passenger. When I arrived to the store 10 mins later...Ruth explained to me that one of the wipers will not work because of some hook thing....She exchanged it for the correct one. Anyway...Had to go back to the store a few hours later because some part was missing from the box... DeAngelo found me that part....and went outside and put on my car. Super friendly people....They are both very friendly.... Thanks again!!!!

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Rosanna Ramos1

Last night, I went to O’Reilly’s in Allen Park on Oakwood needing urgent help because my battery light came on and my vehicle was stalling in the cold. I asked if they could test my battery and possibly replace it. The two young ladies working behind the counter laughed at me and said, “It’s like 20 degrees out, we’re not going out there,” even though the store’s policy clearly states they will replace batteries purchased in-store. There were no other cars in the parking lot, so it wasn’t a matter of being too busy. From what I could see, they seemed more interested in their phones than helping a customer in distress. I felt completely dismissed during a serious safety issue involving me and my child. Very disappointed in the lack of professionalism and compassion at this location. I will think twice before returning.