Craigs Automotive Care Center MI 49127

J

Jackson Dorie

Our Audi went into limp mode on our way back home to Ontario from Chicago for the weekend. Getting off the highway in Stevensville, we had to pick a shop that was close by. Being from another country and not familiar with the area at all, we were very nervous about being taken advantage of. Turns out we were extremely lucky to find Craig’s Automotive. The car was scanned and diagnosed within about an hour, even though we were one of 13 walk-ins that day. Cory was incredibly informative on multiple options we had, he even printed out TSBs and estimates on different options/outcomes. Once they did further work to find it was the high pressure fuel pump, we found out that there was only one pump left in the county. Instead of ordering the part and waiting, Cory sent someone directly out to pick the part up and get the job done. Even when they realized the pump was slightly different and needed to be modified, they went back out and picked up hardware that was needed to adapt the pump to our car, once again instead of waiting for it to be ordered in, and to get us on our way. I have had a short experience in the automotive world myself, and Cory and his team at Craigs automotive gave us one of, if not, the best experience I’ve had at any shop I’ve been to. I would highly recommend anyone in the area stop in for any of their automotive needs.

R

Ryan Oldenburg

Was not good. My child whent to get an alingment after parts were replaced after an accident. He was told first the. Parts were bad. Then when he told them they were replaced he said they were loose and it would cost $200 to tighten. When he told them his dad was a master mechanic of 20 plus years he stopped talking to my son. Then when I called to ask what was wrong with the car kept telling me the parts didn't match the other side and the rear tires were bad. I told him that's why we were getting an alingment before we put tires on it. He could not tell me what parts were bad or what parts were supposedly loose. Then he told me that he would not work on it because it wasn't up to his standards but he was more than willing to take my child's money and work on it. He also told my child the same things were bad when he went to get a previous alingment. This guy is running a scam do not take your vehicle to them.

R

Ryan.Chelsea Noack

Our van broke down heading up North with our 6 kids and Craig’s was the first place we could make it to. They squeezed us in immediately while they had a 1 1/2 week wait on repairs and their labor prices was phenomenal. So thankful for their help and would highly recommend.