AutoZone Auto Parts MS 38632

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Karmet Gibson

I went in to buy control arms for my truck. They sold me the wrong ones with a lifetime warranty. I installed them on my truck and could not get it aligned. Took me 2 weeks to get the right ones from a different company and get them installed. When I went to return the wrong ones they refused because the ball joint boots were damaged….because they sold me the wrong ones. The young man at that was in charge called the store manager who also refused the refund and treated me as if I were trying to do a fraudulent transaction. Never should a manager use the words fraudulent if there is no basis and should darn well be able to differentiate when the store is at fault. I asked for corporate’s contact information and he would not give it to me. Not only do they have a need for more knowledgeable clerks they have terrible customer service. I will never do business with this store again. Thankfully Oriellys just opened up down the road.

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Michelle Taliaferro

Wanted to commend the staff at this location. Every single staff member spoke to me and asked if I had been helped. While I was waiting to get used oil recycled, I noticed they also knew the names of the customers at the commercial desk. As I was leaving, everyone spoke to me as I walked out. I was very impressed with their kindness and attentiveness.

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Asnaldo Bravo

Very bad telephone service, not even out of respect for the clientele that has selected them they respond regarding a withdrawal of a product already paid for It!