Five Star Auto Center NJ 07109

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Alex S

I had to go back 4 times because the work on my car was done incorrectly. I had to go back because the bumper was not put on correctly and water was getting into my headlights, they did not assess the damage correctly and I had frame damage to my car which resulted in my tire brushing along the tire cover every time I turned, my car drives differently ever since. It had a weird screeching noise that apparently were my breaks, but I still have noises. The 5th time I went back due to thumping and uneasy drive, I just wanted to leave ASAP after waiting 2hrs even though it should have been done since I called earlier to confirm it was ready, I watched as they re-balanced my tires and were struggling with the tired that was hit on impact, for 2hrs! Also they replaced my driver door and it has yellow stains from either taping or something else, and they tried to wipe it off with degreaser and nothing took it off. I still have this stain. I wish I had never had them tow my truck or convinced me to get the work done here. It is clear their work is questionable and I would not recommend anyone to go to this shop. I should have went to my usual auto center.

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Arjelis Guzman

If I could rate this a zero star I would. This place sucks big time, I don't know how they are still in business. The owner is a fat rude slob mobster type. Very rude!! Stay away. I was towed from a private lot 1/2 mile away from the location and was charged $400!!!! On top of that they charged me $75 to tow it back to the same location where it was towed from originally. I never wish any hateful things on anyone, but godbless the owner. Justice will be served in his heaven.

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Roodmarc Blanc

This place is trash, I had called them to come pick up my car they offered 270 for the car then when the rude ass Driver came he allegedly say the catalic converter is not original therefore the price drop from $270 to $150 then I bought a mechanic to see the parts. The mechanic confirm the part is original, then the truck driver insist if I don't take the $150 I will have to pay $100 to put the car down then traiting me and my brother with a weapon stating he work for Newark police. I am heading BBB right now to report these scam artist.