Auto Dent Collision NY 11218

M

Mariam

DO NOT BRING UR CAR HERE THEY DENTED MY SIDE DOOR AND WASTED MY TIME. EVIDENCE FOR EVERYTHING IS ATTACHED BELOW. I tried summing this up as best as I could, I left a lot of crucial details out . My car was in an accident and my car I brought my car to Mazda who then brought my car to this shop for “body work”. Originally they told me it would take a month MAX to fix the car. I tell them I’m going to check on my car and they tell me there’s extra damage to the right front door. Which I responded by saying that was never there, I know how I towed my car to Mazda and had all the evidence to back it up. I go to the shop to look at my car, it has already been two weeks since my car arrived to their shop. The entire back portion of my car was taken off and that was two into my car being dropped off. There was no other damage than body work that needed to be done. They originally quoted the insurance 6k but after a month and a half of my car being in the shop it was 10 thousand dollars. The only reason my car was in the shop for over a month is because they dented the door. Now as for my loaner, Mazda tried extending the rental company for me that would be paid thru the guys insurance who hit my car? Come again? Only reason my car was in the shop for over a month is because Mazda and the body shop dented my door, and they wanted the insurance company of the guy who hit my car to pay for that. No professionalism, and when I pointed that out they panicked and gave me a Mazda loaner right away. My entire right door was dented and the guy tried telling me it happened during the accident. His exact words were “the car probably got pushed during the accident causing this side of the door to dent.” Mind you the damage was on the rear right side of the vehicle. I texted Mazda to check the cameras or else I’d be contacting my lawyers. After waisting my time they finally admitted to it. Mazda won’t say if the shop damaged my door or if it happened at Mazda. They told me they replaced the entire door they dented, but they didn’t. And I have evidence to prove it. They decided to remove my entire bumper for scratches… that could have been buffed out. But the door they dented? They just fixed it up. The car is not properly done. There are many errors and I will add all the video and photo documentation below. They also had the insurance adjusters go out three separate times and each time the insurance gave them more money. After a month and a half this is what I was left with. Do not bring ur car here, they are scammers and liars and so is Mazda. First 5 pictures is the damage my car went in with, the rest is the amazing work they did… The audio on the video is removed for some reason but I’m basically walking around the car showing all the things that they damaged. If when they originally texted me about the damage they admitted to it and didn’t try to act dumb this wouldn’t have happened. Their goal was to try to write off the side door damage as if it happened during the accident. But once I said I will get lawyers involved that’s when they admitted. After stating that the damage wasn’t under my watch I had to go to the body shop and watch the guy try to lie to my face for over an hour. Might work on other females but I ain’t the one. Then on top of that it took an extra month to fix the car. And when I went to pick up my car these are all the damages I was met with. The damage by the front happened while they were fixing my door which they dented. Don’t bring ur car here, you will save ur self from a lot of stress and time.

T

Taras

It's a long overdue review that i should have done. I came in to this place in 2017 after I had an accident and came because they had good reviews. Well, the experiance was horrible for me. I had a small but deep scratch that went along the car's passenger back door. Insurance who were paying for the job told me that it will be taken care of in upto 3 weeks. I came in a week after, there were no progress. Was told parts didn't arrive yet, well, ok. 2 weeks passed by, parts arrived. 3 weeks, nothing... 4 weeks, nothing... in short it took them 8 weeks and I had to come back for another week because they massed up with paint job. So 9 WEEKS in total. What they did was finish all the cars that came in before and after mine, and when I was getting angry that it takes them forever they finished the car in a week, messing up paint. First of all the paint had running marks, overspray on a bamper' black plastic that should have been detached before painting. Leather on a door was ripped, electronics on the same door wasn't working and they were so in rush that forgot to put insulation on the replaced door. After I showed them that their paint was horrible, instead of fixing it they were trying to convince me that it's ok and no one will notice. And pretended that they didn't see what was wrong with it. So I had to bring a dry erase and circle around all messed up spots. Which they still didn't fix. And after 6 month paint on a door started chipping... so, bring your car here in your own risk. I do not trust them and will never come here again. Mind you that insurance paid for this job close to 7 grand... ?

C

Chris Mawhinney

I’ve used this shop twice now and both times were great. The first time was for a full repaint after a construction site next door sprayed cement on my car. They took care of everything and the results were excellent. Paul is awesome and easy to work with. Definitely recommend.