O'Reilly Auto Parts NY 12010

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Jake C

Logan was incredible. Admittedly I’m not great with cars. From first entering the store, Logan was so friendly and offered assistance. He spent time ensuring all of my car issues were diagnosed and that I was so well taken care of. I honestly don’t think I’ve ever had better customer service. I was traveling at the time that I stopped in, and had a long drive ahead of me - Just thinking about how honest, and kind, and caring he was, gives me faith in people in general. I used to stop into Advanced for my car needs, but after interacting with Logan, I will only be patronizing O’Reilly from now on. He was that good. Please value what this man does for your business - I’m so thankful for him! Thank you Logan, you’re awesome!!!

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Nissa Armstrong - Poll

We travelled cross country on a rescue trip, last minute. We took an untested vehicle we hoped would work well, and did, but we still needed some things along the way. When we stopped for a part, we had to wait until the next day. The manager was extremely gracious and helpful while we navigated our needs to stay overnight. The manager and staff bent over backwards to help us and to make sure we had everything we needed, not just the parts for our car. We were even helped choosing a hotel or place to stay. Having been homeless before, a few years back it really moved my heart and soul to see them open up to help us so eagerly and lovingly. They have helped me realise there are still really good people in this world. I would absolutely move to this area if I was looking to move somewhere, simply because of this experience. I would also, absolutely keep patronizing this store, as the customer service is exceptional.

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Abdusshakoor SAAFIR

This is a new store and I like it. The prices are agreeable and it's the only place that had air brake antifreeze open on New Year's Day when others were closed! The cashier was quick to help me find what I needed. Thank you!