Brickman's Ace Hardware Stuy Town | Paint | Electrical | Housewares | Toys | Blinds NY 10009

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David Joseph

I’ve been coming here since I’ve lived in the neighborhood for the past five years. They typically have anything one would need from a household or hardware perspective, including kitchen items. I appreciate that they also have light equipment rentals such as dolly’s since many of us don’t have these items in our apartments. My only real complaint about this store is the experience can vary wildly from a customer service perspective. Some of the people who work here are so helpful and kind that they are driven to help you get exactly what you need. Others who work here have an awful attitude and act as if they are annoyed by your very presence. In an age when so much retail shopping is done online and when many of the things sold in this store could be easily purchased through Amazon, local business should be differentiating themselves through superb customer service that inevitably deems them as an essential part of the local community.

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Auntie Maddie

Just now Monday morning I went in w a huge shopping list but ended up leaving with very little because of how rude the front cashier lady was. The two floor guys were nice and helpful, but that woman was so unprofessional and so unpleasant that I will never shop there again. I am used to NYC living and people being rude, but this was next level. I’m actually rattled.

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Anastasia Hanssen

The worst hardware store I've been to. They mismatched my paint twice, I brought name and sample of the paint I needed and they kept getting it wrong. The third time they were very rude when I tried to show them a picture of how the paint didn't match, telling me I needed to bring a sample which I had already done and they still gotten it wrong. They tried to look up my sample in my account but my account had now magically gone missing despite shopping there several times. I eventually got the money back for the second paint but still don't have the correct paint and need to pay my handyman for coming and doing nothing. Will not be returning