West Point Transmission & Auto care NY 10928

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Christopher Caldwell

I definitely don’t recommend this place. The service was horrible. There was no communication at all. I had my car towed because it died across the street from the shop. The guy they sent to tow my car was an amateur and ended up dropping my car off the tow truck. The owner gave me an attitude telling me it’s no big deal he could buy my car if he wanted to. Very rude. He told me he would have his issue fix the car no problem and get the car back to me as soon as possible I drove by the shop several times for days, and weeks while the car just sat their. After finally receiving my car it’s worse than before steering wheel shakes very badly, my high beams don’t work, AC doesn’t work and now the engine is making a horrible noise. When I addressed all these issues the shop owner preceded to tell me the car had these issues prior to coming to the shop. Please don’t waste your time and money at this location.

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Roma Leih

Brought my mom's car for an inspection. They failed it because of tires and brake pads which are still perfectly fine. 2 year old car with 22k miles on it, she is a pretty slow driver. Tried to make me buy tires from them. Avoid this place at all costs. Judging by reviews this is something they do pretty often. There will be consequences very very soon

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Mieka E

They did not place back in my dipstick after my oil change. These guys tried to sabotage and kill my engine. All because they were unprofessional when i first arrived and I asked them are they going to help a customer who was standing there long. After a month i leaked significant oil. Way overpriced and its not on West Point. Their mistake on purpose or not couldn’t cost me my engine and i tow a mobile home.