Advance Auto Parts NY 14424

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Lindsay Roberge

BUYERS BEWARE. Hate to even leave a 1 star review because really they don't even deserve that. Purchased a battery less than 7 days ago. The battery did not solve my problem so thinking it was something else brought my car into the dealership - the dealership confirmed that the battery was bad and to return to where it was purchased as it should be under warranty. At store it is company policy that the warranty can only be redeemed if the battery was tested and proved to be bad. I provided them the battery assessment provided from the Jeep dealership themselves but that was not good enough. They needed to test it themselves but lacked the machine to do so.............. No where on there website return policy or warranty policy does it state this is needed. After being cursed out by the checkout lady I left to jump my car in the parking lot and go buy another new battery elsewhere.

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Kayleigh Schultz

Had to have two separate transactions because of course they found what I needed after they said they didn't have it and I purchased my other materials. Glad they have it but someone who knows what they're looking for would have been nice. I was the only customer in the store, it was clean, shelves stocked nicely, and quick.

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Erik Stoneham

Has what you need , most of the time unless it's an odd part , but they can order it. Helpful staff and a clean store