Land Rover Manhattan NY 10019

M

Mark Roopchan

I had an excellent experience at Land Rover Manhattan. Fitz, my salesperson, was fantastic to work with—knowledgeable, professional, and never pushy. There were no high-pressure or sleazy sales tactics, which is rare in the car business. Jason, the finance manager, made the process smooth and stress-free. He was informative, easy to work with, and explained everything clearly. The gentleman who is the vehicle attendant—his customer service was world-class. Overall, Land Rover Manhattan was honest, straightforward, and customer-focused. Highly recommend.

T

Thomas Karol

I would like to preface that I considered in the past buying a car from this dealership and other JLR dealerships in the NYC area. Ultimately my experience was so negative that I purchased from a third party dealership about a year ago. If this is something you are considering, I'd say go for it. I did however recently go into this dealership for help on a simple technical matter regarding my Land Rover Defender 110. I was given attitude by the employees because I was purchased my car "third party." They tried to mislead me and then charge me an exorbitant amount of money for this service. I am glad I refused because I learned the next day it was something that you can call Land Rover Customer service and they'll do it for free. If they were decent people they could have just told me this and sent me on my merry way in under a minute. I am glad I did not fall for these scammers. I'll absolutely buy another Land Rover in my lifetime, but these people couldn't get my sale if they offered me a brand new car 90% off. Take your money elsewhere.

S

Sally

Matthew Bechard made my experience phenomenal! This was my first time bringing my vehicle to Land Rover. He helped me understand things from start to finish, he took the time to help me seek out the best options for my vehicle and what that would look like long term. Honestly it was just nice to have someone take the time and talk through things and it really helped ease my anxiety and worry. He was very thoughtful and thorough which really made a difference. I was in great hands from start to finish. My vehicle was pampered and so was I!