Advance Auto Parts NY 10512

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Phil Bayer

i needed a new windshield wiper and installation. Jimbo, who assisted me, was terrific in his explanation of the wipers I purchasedperb., how they would work, etc. He was superb.

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Jared Fiacco

Great staff. My car's engine was making sounds. They diagnosed it for free, sold me the right parts. They let me replace the spark plugs in their parking lot (probably saved me $300 in labor). The car still had some problems and needed to be towed, but these guys let me wait in the store and parking lot as well as use the restroom while I waited for AAA to tow me to a trustworthy mechanic the guys at Advance auto parts suggested. Although I couldn't fix my car by myself, they still saved me a bunch of time and money, all while being super hospitable. 10/10 would recommend going here. Great group of helpful and kind people. Thank you!

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George Tsikalakis

This might be the worst/most incompetent store on the planet. I needed to return an online order because the majority of the items ordered were not in stock at this location. Simple enough scenario right? WRONG, I was refunded for LESS than what I had been charged! When I requested that I be refunded for the full amount seeing as how I never even left the store with any merchandise I was belittled by the employees with snarky unhelpful remarks, NO attempt was made to help resolve this issue.... finally after several attempts the employees acknowledged that I was in the right but also just shrugged and told me to call customer service if I wanted to resolve the issue. This store and company as a whole is doomed and I will NEVER shop or purchase anything from Advanced Auto ever again. I only wish negative stars was an option.