Middle Country Automotive NY 11784

J

Joseph Fortier

This review is on the customer service part of the business. I Left a message requesting an estimate on replacing an oil filter housing on my BMW X3. Received a call back from Troy stating 4.5 hours labor at 175.00 per hour plus parts. Ok, sounds fair, I requested an ESTIMATE on parts. I was told "no". "Not unless the car is here". Listen, I understand some people are calling around shopping for the best price. I know these guys are pros, I have used them before that is why I called them. I wasn't looking for the cheapest price and would have had the work done if the parts price seemed fair...guess I wasn't worth the time. To be clear there are maybe 4 or 5 parts required and I know that a kit is sold that contains everything needed. It would have taken a few minutes to get me an idea of the parts cost. That is the last time I call them or recommend them.

M

Michele MacDonald

First time using Middle Country Automotive, great experience! Troy the owner was very helpful and knowledgeable, explained everything. Rates are reasonable. Overall very happy they have gained a new customer!

E

Elvis Deschamps

The most professional and honest shop I’ve ever went to. These mechanics are truly different than most. They don’t lie to you to get you to spend a bunch of money. They are honest reliable and overall great guys. I recommend this shop to everyone. And any car issues I ever have with a vehicle I will ONLY go to them.