Alan Byer Collision Center North NY 13069

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Kevin O.

Reputation means everything, especially when the Alan Byer name is on it. My daughters 2016 XC60 had a deer jump out from high weeds, knicked driver light, landed on passenger window and rolled of and broke mirror/door area. Daughter was totally unharmed. When drive a Volvo you think Byer Collision. Brought the car to them (flatbed), shared concern and how worried I was about all that glass shards. They said not a problem and here is what will be doing and it'll be about 4 weeks and kept us updated. Had a loaner car which was awesome and speaking of Awesome were the two ladies handling the front end/counter service. Their kind attitude and pleasantness about everything , included going back almost a year later for a slight adjustment on the hood. The guys/gals behind the scenes doing the work I thank too because all that magic happens in the back. no hint of glass shards, everything seemingly perfect. Like I said, years of experience and reputation is solid and Byer Collision still has it! Alot of detail on this car with windshield sensors, bumper, highend headlights. I would return again and recommend for any repair. My daughter, and I especially, thank you for going out of your way, especially you Rich!

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Lawrence Holmes

I just picked up my vehicle from Alan Byer Collison, and it has been an amazing experience. Crystal, Cindy, Rich and the entire shop have been utterly outstanding and the work they did on my car is a testament to that. I pulled in to pick up my vehicle and it looked exactly like the day I purchased it. There are no seams out of place, no panels misaligned, everything is absolutely flawless. The paint work is the best I have ever seen from a body shop and I have seen very good work and very poor work. Hopefully I never have to utilize their services again, but if I do need a body shop, this is the only place I would recommend ANYONE utilize. Their professionalism and quality of work is something every business should strive toward when taking care of a customer's needs and personal property. Thank you once again to Crystal for all of the timely and consistent updates on the status of my vehicle, thanks to Cindy for helping expedite the refinishing of the wheels on my car and thank you, again, to Rich for you and your team's professionalism and willingness to ensure I am completely satisfied which I can definitively say I am. You brought my car back to life.

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Cassandra Roberts

Excellent service at Alan Byer collision center. First time using them for repairs and was completely satisfied with the end product. From bodywork to paint, my Subaru looked like it did the day I bought it, they even cleaned and detailed the inside. Jess was excellent to work with and provided fast friendly service between updates on progress and updates on supplements. It was nice be in the know and not left in the dark on my car. I would definitely recommend to anyone in need of repairs big or small!