Dillon's Auto & Truck Repair NY 10992

J

Jay Schaff

Brought my new truck in for a full suspension lift, rims and tires. Matt is very knowledgable, knew exactly what my truck needed, and gave his insight and opinion. Matt had the truck for 2 days, I was blown away when I picked up my truck! I will be back with other vehicles for sure! Highly recommend!

M

Matt Dillon

This comment is for Руслан Зиннатуллин & O Bormot who is the same person with two different reviews… Hello Sir, I am the girl at the front desk. You called us the day before and we gave you prices and you hung up on us. The following day we were very busy we had a full parking lot. You called to come in, with no appointment and I let you know that we were busy and that you can drop off your truck and if we had a chance to put your fuel filters in we would. We had two vehicles on our lifts that were big jobs and one mechanic working on both of those vehicles. Also no one threatened you. The mechanic here told you he would call you when we freed up & you chose to sit in the parking lot next to ours all day. This review is not very nice, and it seems like all of your reviews are negative.

Р

Руслан Зиннатуллин

The situation is as follows: on the way to New York, I needed an urgent replacement of the fuel filters on my truck, I called this service, and we agreed that I would arrive in the morning and we would change the filter. In fact, the situation turned out to be as follows: I drove a difficult path to get there on my broken truck. I arrived in the morning, as agreed, upon arrival the girl in the reception room told me to leave the keys and wait a couple of hours. It was more convenient for me to wait in the car, since I'm not local, then I talked to the mechanic, who told me to come by 2 p.m. So, I walked nearby for about 3 hours, I arrive by 2, to which the mechanic tells me that I can't do anything today, come tomorrow. I was indignant and said that I would leave a review about this case, to which the mechanic got very angry and tried to threaten me, said that he would find me if I left a review. Bottom line: I lost a whole day, lost orders, lost money and ruined my mood. I hope you find me dude, I'll give you a hot welcome. I don't recommend this place to anyone, you can't patronize a business that doesn't appreciate you.