Non-Stop Towing & Recovery NY 11520

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Muhammad Qumail

Been there twice for two different issues. Office was pretty straightforward both times, no issues there. The issue comes when picking up car, it’s at a random lot under an overpass. Very sketchy to begin with. The dude there, fitten hat, white male around 30s and glasses. Very rude and unprofessional. First time made me wait 45 minutes while he was smoking a cigarette and chit chatting with some people who were helped already. This time I asked him to put the plates back on. He said he is busy. I said the police department said they will put the plates on. He just said he’s busy. Then I asked him for tools so I can put it myself and he refused, saying you need to say please first. Are you kidding me?? I am already stressed out with my car being towed and you making demands to show you some respect. Get out of here. Called the office and of course they will side with the employee. I will be filing a written complaint with the Freeport PD.

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Keisha Kennedy

This is such an amazing place. I couldn’t thank these people enough for the respect and the time they took to take care of me, Austin,Romie,and Calvin were all wonderful people and on top of the help they provided for me they were wonderful people to meet and get to know. I couldn’t recommend this place enough.

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Kimberly Cruz

This is by far THE WORST towing company there is ! I went to pay my fees and as soon as I paid they come out by telling me I have to walk half a mile to get to my car. When I arrived to retrieve my car it looked like an abandoned lot and my car was there with Noone in site to hand over the keys or greet me. The key was stuck in the ignition with the window open for anyone to drive away with. The same energy they had to take my car is the same energy they should have had to return my car at their base. What ever energy they put out will be the same energy they will recieve, trust and believe ?.