ERWIN'S NY 14067

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Jay DeLano

The shop is one of the best shops in this area. They have great customer service and get back to you and are very kind. I would suggest going here over any other place even if you have to travel a bit of a distance. The man that owns the shop knows basically everything you need to know about small engine repair and then some. He has a very very good work ethic. Very fair prices and he's very honest and it gets done as fast as the parts could be shipped in depending on what you're getting done. This is the number one place to go

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Bob Brechue

Estimated 1 week to do the job then took 6 weeks. When I finally got it back it was blowing smoke, making a loud matalic sound,there was a cable laying across the mower deck and it sounded like the new muffler wasnt sealed. I don't think he checks his work before sending it out. It was taken back for another week. Got it back today and everything was fixed except for the cable laying on the outside of the mower deck. When I questioned why is wasn't back where it was before I was told I tie wrapped it down should be fine. The last thing that concerned me was on his Facebook page he posted a picture of my mower with the caption "More happy customers via Erwin's. Plugging away and getting them done ." This was posted on July 17th. a week before it was brought back to me the first time not fixed to agreement. I would not recommend using this service . ##EDIT## Your response is nothing but lies. Everything in my review is true and I can prove it with texts and video. I can publish those if you would like. As for your offer of a discount. I told you I didn't want one, i would pay the agreed upon price. Unlike you I don't believe that if you give someone a discount it makes up for subpar work and timelines that mean nothing. If your customers don't mind subpar work or a 1 week job taking 6 weeks to get a little discount good for them I prefer to pay full price for quality work. Maybe if you did good work the first time you wouldn't have to offer discounts to keep a customer happy. Lastly I treated your driver with nothing but respect. As for you after you lied to my face in my driveway about the proper location of the throttle (?) cable I handed you the full balance due and said have a good day and I walked away from you.

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Maurice Peterson

Erwin is an excellent mechanic who has repaired numerous pieces of equipment for me. His honesty and integrity are second to none. I highly recommend him to anyone needing equipment repaired.