Bottle & Can Retrieval Center NY 12078

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Megan Smith

We stopped to this location this morning around 11am. When we pulled in there was no one in the parking lot and no one waiting with returns inside. We had several bags that any other time they count while we're there. They told my husband he needed to leave the returns and they'd call when they're ready. My husband stopped back around 2:30 this afternoon and they STILL had not touched our returns and they were not busy. The lady told my husband that Sundays usually aren't busy and they'll get to them tomorrow. She then said if they end up busy tomorrow then they wouldn't get to our returns until MONDAY! Now my issue with this is 1) They were NOT busy when we stopped at 11am. 2) We shouldn't have to wait a day or TWO for our returns to be counted and for them to give us our money 3) What happens if our returns get combined with someone else's and we don't get the money we're owed? This is poor business and not to mention they are not the nicest people!

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Ronald Batcher

I arrived at the Bottle & Can Retrieval Center located at 192 N Main Street in Gloversville at 3:39pm on Friday January 5th to return bottles. The hours of operation are posted to be 9:00-5:00 every day of the week. The open sign was not on and a female inside was waving me away. She wouldn’t even come to the door. There was another guy inside with her who appeared to be working there. I will never go there again. A better place to go is Trina’s located at 205 North Perry street, Johnstown 12095. You will be greeted by friendly people. If I could have given a 0 star I would have.

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Joe putman

** update review** After attempting for 2 weeks consistently to return and give this place a chance, one thing remains consistent… they’re not accepting anyone, even when the open sign is on, they’re locked up! anyone looking at this review, I highly recommend the Fultonville facility. They’re friendly and fast! Do not waste the effort to this place!!!! Go to Fultonville! Should probably update website that they close at 4:30. Friendlier service would help a ton, no need to be rude to customers and lastly, why keep the open sign off all day?