Total Auto Care NY 13077

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Christopher Mcpeck

I had new tiers put on in winston north carolina. I ask them to check the breaks. They told and they said my front breaks were great. 750 miles away from home we looked up Total auto care . I brought my car in after explaining to the young lady. She said yes we can fix them if you can get your car in here by 10am. I drop the camper with my wife out side it and drove two blocks down. She gave me a price over the phone. For the pads and routers. If I can give them a 100 stars I would. There very caring kind family own . Even bring in a bad mood. They made me smile and laugh. Made me feel a lot better. I also have to say out of town and in my case out of state they took great care of us. And went 500 mile to camp 3 weeks. Thank you all

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mellymel284

I have been a frequent customer of Total Auto care for about 11 years ( since around 2010 ) and I have always experienced friendly, exceptional service and automotive savvy. I have seen Craig O'Dell ( the owner ) go out of his way to help me on short notice ( no appointment ) and fix the problem. Craig ALWAYS explains WHAT is wrong, HOW to fix and even tries to save money for the customer ( if possible ). They also let me know if they see a "potential" problem in the future regarding my vehicle ( heads up ! ). Important to note, Total Auto Care : fix vehicles, inspect, also are a car dealership ( the same excellent service / no rip off !!!) They do it all. F.Y.I...have two small couches to sit on ( if waiting), and two chairs, reading material and a BATHROOM . I RECOMMEND TOTAL AUTO CARE,THEY ARE AN ASSET TO THIS COMMUNITY AND ARE THE BEST !

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Charles B

They had my car in for service it took 4 weeks for original repair to happen. They said wrong parts were shipped several times. Then after repair I had to take the vehicle back in for more repairs. This was mechanic the dealer insisted I used. I have had car 5 months. 3 months it has been in shop avoid at all cost. Day I was there to pick up my car I watched an engine blow up in shop. The mechanic said oops I forgot to add oil. Seriously avoid