O'Reilly Auto Parts NY 12534

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Nicholas Marks

Dee who helped me locate and order wiper blades for my vehicle also leant me a quarter from her person for some candy from the vending machine as I had a craving, but no change on me. Without hesitation she offered money from her own pocket and even warned me of poor reviews of the white bubble gum flavor being odd. A personal anecdote about both of our Hyundai's being FWD in the snow made the conversation comfortably personal and casual. All whilst handling multiple phone lines with grace and obvious professionalism. Top notch customer service experience and I will be returning, not only to pick up my order (which she ALSO CALLED ME TO INFORM ARRIVED!!!!!) but for most of my local automotive needs. Also, props to her coworker for bringing coffee in to share with staff. A minor inventory discrepancy that ive been informed has already been looked into and rectified...thats what burned the 5th star. Keep plugging away, Dee.

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Katie Greibesland

Asst. Manager Andrew was great! He came out to our car to verify he couldn't actually replace the headlight, explained why, gave expected pricing, and suggested local garages. Will be back.

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Holly Macrae

Very helpful staff! Thank you Andrew for getting our new wiper blades on quickly in a snowstorm! Highly recommend.