Split Second Auto Repair NY 11752

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Rob Sarraga

I was a week out from college drop-off when I heard the noise. Inccesant ticking coming from the engine. (Exhaust Manifold??). My local repair shop said they could do the work, a day later my local shop said they couldn't, they do not have the experience in the space given the big engine in the Jeep. They referred me to another shop, 2 more days later they stated they couldn't do it... Their expert hadnt shown up for 2 days... I was given Alex's number (Split Second) from a family member. Was told they do everything!!!! I called explained the issue and he said "Sure we've done that!". Thinking my family member contacted him, before i called, I stated I needed to know if the car was good for the long drive to college. He said he will take a look. If he thinks it's what it is, could be done by days end! No guarantee (Luckily, I had ordered the part from the original shop) Not only did he treat me like family, he explained to me the issue, why it happened and what caused it. Also letting me know of an additional issue. (Which he fixed) I called my cousin to thank him for the referral and calling ahead of time. My cousin stated he did not call him yet... and hadnt known my car was at his shop, let alone repaired!!! So Alex treated me as any other customer walking through the door, and I felt like he was treating me like he was servicing a family member or ViP I have a new service station for my cars!!! Id highly recommend them. Thank you the trip was great. (Work done exhaust manifold and motor mounts, 2014 Jeep Grand Cherokee Overlander, my baby)

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ketchupp414

Excellent service. It’s hard to find a shop that doesn’t screw you over. I needed a steering module put in, other places quoted me 4 hours of labor when I knew it was about 25 minutes, they were the only shop that was honest and quoted me correctly. They also had the part done when I had to drop it off at the end of the day. Super timely, very nice staff as well. Alex is wonderful. I will definitely be returning and recommending.

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Machew Veltman

These guys not only diagnosed my truck super fast and accurately but had an idea based of my explanation of what they were looking for before I even dropped it off. Hit the nail on the head. Speedy high quality repair. Not only did they meet my expectations, but surely exceeded them through the process. Excellent courteous customer service. In my opinion worth every penny spent. You pay for what you get in return. I believe I undoubtedly received more than what I paid for. I have been looking for a new garage to take my vehicle. Alex, Sev, and their crew have my business moving forward. Top notch in my book. I have already brought a second vehicle for diagnosis/repair which they again nailed down. I have also immediately started recommending their services to anyone I know. A++++