AutoZone Auto Parts NY 11756

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Ma Magorium

Woeked out well for me. They had on the shelf a radiator hose for my 99 Buick, which for a 27 year old icar is mpressive. Zero wait time, freindly, and knowledgeable staff, was worth the 45 min ride to the store.

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William Zheng

Can’t trust a word any of the employees here. I’ve never dealt with a more incompetent, careless group of people in a supposedly “hub” store. They told me the Commercial Department closes at 6 PM — but if you’re not there by 5, they’ll treat you like an inconvenience for showing up at all. Then they gave me the wrong parts. When I went back to exchange them, I got attitude and was asked why I didn’t come during commercial hours… maybe because when I did, they couldn’t get it right the first time! To make things worse, the two managers in the store had no idea how to process a commercial return. They told me I could return it at any other AutoZone — which turned out to be a lie, because the next store confirmed otherwise. If you value your time, sanity, or basic customer service, avoid this location completely. These people will waste your time, lie to your face, and make an already stressful job even worse.

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Lisa Ferraro

I placed an online order amd there was an issue with the way they split up the transaction for delivery so my bank flagged part of the transaction. I immediately spoke to the bank and had them remove the flag and attempted to Contact this location as this was the store fulfilling the order. The first time I called, someone picked up after several rings, answering with auto zone, please wait for service (never got to speak before being placed on hold) No one ever picked up so I hung up and called back .The same individual picked up and attempted to do the same thing only this time I immediately spoke and told him he already placed me on hold for 15 mins and no one got back with me His response was something along the lines that we are really busy and so I told him the purpose of the call and he said I have a customer and to hold. I am typing this review as I sit on hold which has now been for over 25 mins This is terrible service