M & L Auto Service Corp. NY 11951

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Elaine Poloskey

We arrived thurs July 3rd for our Camper Inspection appt for 4:30pm ahead of time and was told you were closed. What's up with that? Why would you do that. I was told you do that alot. Not Cool. Left messages on both phone #'s not even a call back. Not a good way to run a business. To Clarify your response I did have to reschedule 3 or 4 times as the person that was hauling my camper couldn't make it and I also was very sick for 2 wks and canceled appts the day before if not days before. The appts were always for 4:30 so your office must of forgot to mention that you close at 4:00 on Thurs. AT least I called you way ahead of time. You guys never called me yesterday saying you were about to close which would of been the right thing to do. I guess Im old school I don't leave people hanging.

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Mike Pecoraro

Been using M and L for many years and have had nothing but good experiences with them. They make room for you if you have a tight schedule and have no problem completing special requests. Fair prices, good parts and excellent attitudes- which is a must for me-

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Deb

Staff here have always been amazing, honest and trustworthy!!! My family has been bringing their vehicles here for many, many years! They are kind and most importantly honest!! As a female I think we sometimes, can be targeted by shoddy mechanics, I know more than most about cars without being in the field. They have never steered me wrong!! Everything from inspections to engine replacements they have been my family's go-to mechanics! I even came in panicked a little over a year ago a few minutes before closing-after getting some work done on my car (I work at a teaching school where students get hands on experience and had done some work on my car)- because my car was making a horrific grinding sound, they put my car on the lift and realized one of the students put my inner side rear brake on BACKWARDS!! They showed me and allowed me under to take pictures to show as a teaching moment for all, quickly fixed the problem and had my car back on the road in only a few minutes. Thank you for being so wonderful and compassionate! You guys are a pillar to the community!