East River Auto Care NY 10035

T

TONY Jorge

Outright thief. Agreed to pay $200 for a new serpentine belt installed. Sat in drivers seat while they did the work. Given a $1300. bill when finished. They claimed vehicle also needed a tension pulley, an $80 part, which it did not because I took the old one which is still good. Regardless, I never approved anything other than a $200 belt and I was never asked if it was OK to do while sitting on the vehicle.

A

Aaron Gans

Usually don’t post these but these people are total con-artists. Called asking about annual state inspections, left my car. Didn’t hear back for a day. Called to check in and was told that my car needed major repairs — new brakes, new brake pads and some electrical component. Car was running fine so i was skeptical. I told the guy I wanted this in writing. He said, ok, he’d pass my inspection with just the brakes repaired and not the other thing but it’ll cost $1k… I said I’d just pick it up and go somewhere else and he told me that would cost $90 for parking. Eventually randomed my car for $30 but didn’t get inspected. DON’T GO HERE. Such a criminal operation. Update: passed inspection at another garage without issue.

P

Paul Marcum

Happily I have had nothing but great experiences with East River Auto Care. The first time I took my old Saab into the shop they got the brakes, taillights, exhaust pipe, oil change, and state inspection done in record time. The repair costs were good and everyone extremely nice. I’ve already brought the car back to them for another repair.