Sprague's Collision Center, Inc. NY 13417

C

Christopher Richardson

First accident I ever had and I've been driving for about 29 years. I called and they let me bring it in the next day. They were very communicative the whole time. I received updates with great detail. They dealt with the insurance company when the insurance company was unwilling to pay. Very professional staff and one of the cleanest places I ever seen. The work was done in under the estimated time by about 4 days. I did have a small issue after but they took it in immediately and fixed the issue quickly. The work they did on the car looked like it was brand new just off the line. You would not even be able to tell it was in an accident. Very professional. They also washed and detailed the inside. I didn't want to get in it since it was spotless. I would recommend sprauges collision to everyone I know. Great work and extremely easy to work with.

A

Austin Sprague

(Last name is a coincidence, unaware of any relation) I recently had front bumper work done on my truck and I couldn’t be more satisfied with the results. The bumper looks factory-new — perfect alignment, flawless paint match, and great attention to detail. You honestly can’t tell there was ever any damage. What really impressed me was that they went above and beyond. It appears they even detailed the exterior and cleaned up the cab before returning it to me. That level of care says a lot about their professionalism and pride in their work.

L

Lori Seufert-Davies

I brought my truck to Sprague’s after hitting a deer. I was referred by my insurance company and read many good reviews, and they did not disappoint. Great experience from start to finish. I felt welcome & comfortable when I took the truck in for the initial estimate, Lance sat down with me & went over all the damage, parts needed & approximate cost of repairs without pressure to sign on with them. When it was time to start repairs I was kept in the loop by texts & phone calls on the status of the repair process. Maryann was great and happily answered all of my questions and worked with my schedule when the truck was finished & ready for pick up. The truck was finished on time and looks great, I am very happy with the work they did and highly recommend them!