Enchanted Mountain Recovery NY 14727

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Tye Groves

We was on family vacation & low on funds and I contacted Enchanted Mountain Recovery and they came to our rescue. Reasonable price & very friendly. We live in Ohio & they brought us all the way home. I have an autistic son and he made the travel home so much better for him. 10/10 recommend them. Teresa & Jason was absolutely wonderful. Definitely a 5 star company!

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Angi Minns

From the call to the tow, very happy. Has equipment that was pretty cool that got me out/off the season road I thought I could make it down. Friendly & professional. I recommend & would call on again. Thank You!

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Hussein Waris

Around 10 AM, my small vehicle was towed less than 8 miles, and I was told it would cost $400. When I questioned the price, the man got upset and told me to come back tomorrow. The next day, they added a $100 storage fee and a $350 emergency dispatch fee, even though my car was safely off the road and no cleanup was needed. The total came to $622.79. I’ve seen reviews where they pulled a car from a ditch, 20 miles away, for about $648. My situation was just a simple tow, only 8 miles, just a hook, nothing else. This shows how they treat people differently and use pricing to take advantage of some, especially those they see as vulnerable. What’s worse is that their lot doesn’t even qualify as proper storage — no gate, no wires, anyone’s car could be stolen, yet they charge storage fees as if it’s secure. When I questioned them, they made excuses saying it’s not them who sets the price, but the county. His wife even chased me with her phone like a “Karen,” trying to intimidate me when all I did was calmly say I’d take this to the state and whoever gave them the contract to review if this pricing is right. It’s not about me paying — I paid it — but what truly upsets me is how they can do this to others. I worry about those who can barely afford it, who may not have a voice, and how these people are basically robbing others like pirates. It’s heartbreaking to see people who need their vehicles being taken advantage of like this. I hope the county truly reviews this, because this is not just about one person — it’s about the others who may not have the means to fight this.