Interstate Waste Services NY 10918

A

Amy K

Absolutely the worst company ever! Their salesman came to my home and convinced me to switch to their garbage services. I did not sign anything but gave him a blank voided check. After he left and I spoke to my husband we decided not to switch. I called the very next morning on a Saturday and spoke to Aaron. He told me no problem and when I inquired about my voided check he assured me it would be returned to me. A few days later, their company was dropping off garbage pails in front of my house. I told them that I was not going to be a customer and immediately called again and spoke to Frank. He told me if I had paid anything it would be refunded. I told him I gave them a blank voided check so he said he would cancel the service since Aaron did not and not to worry. The very next day I checked my banking and the COMPANY CASHED MY VOIDED CHECK, FILLED IN THE AMOUNT AND PUT MY NAME ON THE CHECK!!! I immediately called and spoke to a supervisor named Lourdes….she would not answer who fraudulently filled in the amount and would not take responsibility for their error now I have to wait a month to get a refund. I’m reporting fraud to my bank. STAY AWAY FROM THIS COMPANY!!!! They are scammers.

D

David Hayes-Cohen

My company reached out for a quote on service with interstate waste. We decided to go with another option that was significantly less expensive. That's where the problem started. Our sales rep Emmelisa wouldn't take no for an answer and proceeded to sign us up for service without our permission. After we had expressly told her we had been going with another company. We didn't find this out until almost 2 months later when we started getting notices of delinquent account and bills in the mail. Canceling the service was also a nightmare as their customer service department couldn't do anything without getting the input from the salesperson who fraudulently started the account to begin with. I cannot recommend highly enough to steer clear of this company, and go with any other carting company in the Orange county region. They were absolute crooks, their prices were higher than the competition and it is literally impossible to cancel service and has taken us over 3 months to try to get this worked out. Don't just steer clear of them run away because this garbage company stinks! And most specifically the sales rep Emmelisa Marte and her boss Michael Powers from the Chester office are genuine criminals. They will take your information & sign you up for services that you've never agreed to and then pretend not to understand what's going on when you called to cancel. Highly avoid! Highly avoid! What an absolute nightmare...

R

Randy Griesan

If your business needs a trash / recycling / cardboard removal service, look no further, you just found your new home! I recently rented a commercial property in Orange County NY & decided to retain existing trash removal services from the former owner, due to hearing nothing but great news about IWS’s Chester NY branch. I’m so glad I did! Mr. Lagakos is the BEST, period! I signed up for biweekly trash removal services. Sadly, last weekends soft opening yielded a ton of cardboard & recycling. I contacted Mr. Lagakos over the holiday weekend & by Monday morning, the pile of cardboard & trash disappeared. Just like magic! Do not hesitate to pull the trigger on this amazing company! Furthermore, if you call and request ‘John Lagakos’, I can personally guarantee that you will receive nothing but A+, 5 Star Service! Cheers! ?