Station Yards NY 11779

B

Beth Spierer

All I can say is " don't get stuck here." I work many jobs and this particular day,I was working as a rideshare driver. I had a ride at the Ronkonkoma train station but was early so I pulled into the area by the Playa Bowls location. The parking lot was empty. I stayed a few minutes and when I went to start my car ,it was dead. I had my hood up,called my mechanic,and he came by to assess and fix. As he's working on my car,an employee comes by ( I don't know exactly what his position is/was) and asks how long we're going to be and tells me "this isn't a garage." It's about 10 degrees below zero,I'm freezing,my mechanic is struggling, and you want to know how long I'm going to be? I'm also licensed security and if this person is security, he should be ashamed of himself. How about asking if we're OK or if we'd like to get warm or need anything? The other day I was driving, passed a car accident, pulled over, and said " is everyone ok,do you need anything?" Because that's what a human should be doing. Thank you to the young employees in Playa Bowls who allowed me to warm up and even asked if I wanted their WiFi. That's what good customer service is all about. Let's try to help people and then I could have written a five star review and bragged about how wonderful your employee was rather than having him inform me that I wasn't in a garage. I didnt want to be out in the cold shivering but things happen. I hope the next time you find yourself stuck,you're met with a kind friendly team who offers you kindness rather than an attitude.

A

Ashley Reynolds

So I did a review about station yards apartments a day ago and everything I said was the truth, using the handle SMD. When I tried to update my review, I couldn't so I had to do this one using my daughters email. But since my review I received an email from the company showing me a break down of all the fees that I guess is in addition to the rent of the property I'm not sure. When I asked them if they took a housing voucher they told me yes. Jay made sure he printed that I came in with a voucher and they are entertaining me as a tenant but are they though?, I think not. I asked for the rental of the units and instead they send me a list of fees. I guess to deter me from even applying for an apartment and at the same time can put on the books they are not discriminatory against people with housing vouchers. The funny part is I did the tour not because I thought I would have been accepted but because I know I wouldn't. It felt good being somewhere I felt I was in my own element. Not everyone that's taking help from the government is a substance abuser user.

A

Alyssa Melendez

Resident here for two years the false fire alarms going off randomly all hours of the night for no reason several times a month and even multiple times a week is ridiculous. Not only is it an extreme disturbance to your quality of life here. Typically blaring during quiet hours ranging between midnight and 3 am. It poses a serious safety concern that these fake alarms go off so frequent that the residents here including myself no longer evacuate when the alarm sounds because we know there is never actually a fire but instead faulty sensors or equipment the management refuses to address. I know multiple residents that have complained in the resident portal, google reviews, on Reddit and even a resident that took it upon themselves to print fliers to capture signatures of residents for a petition to management. This is ridiculous, especially when you consider the quiet pricey rent you pay for. This needs to be rectified immediately. Would love to hear from management regarding this.