All Motor Cars Ltd NY 12486

P

Peter Paulsen

The owner Patchin Podes was very attentive. He understood the needs of my expectations. First of all, he gave me a great price on doing the timing belt for my 2007 Subaru. While breaking the car down, he found other issues and sent me pictures. He made it clear that labor in the area was already done and I was only in the hook for price of parts. My final bill was still lower than most people pay for the primary repair I asked him to do! You can trust this place! All of his mechanics are professionals! I will come back for sure for next repair

B

B H

Over the course of a few days I Called emailed and sent messages on a couple cars. The 1 response I got was only a couple words. The response was they didnt want my trade in, no problem I have cash and I’m ready to go. Nope zero follow up on the car I wanted. I tried to get a response on that car telling them I’m still interested in 3 of the cars they have but nope nothing. I felt like I was an inconvenience to them when in reality I have cash and am ready to buy. I wasted my time here and will continue the search. I I’ll take my business elsewhere. They can work on customer service cause it was an absolute zero. After reading the reviews I believe I dodged a bullet here and they sell trash. I guess the service matches the vehicles they sell.

D

Del Ri

I bought my car from All Motor Cars LTD in May 2025. About two weeks later, the check engine light came on. I went back and the repair shop staff were very kind, they replaced the battery for me even though the salesperson had told me before buying the car that they could not replace it, even after I mentioned the battery was already five years old. Unfortunately, about two weeks later the check engine light came on again. I couldn’t return because the repair shop is not open on Saturdays and I work Monday to Friday, so I have no way to go during their hours. I went to another mechanic, who replaced the brake dust shield and the wheel bearing and hubs assembly, but the check engine light kept coming back every couple of weeks. Later, I discovered that neither of my keys worked properly. After changing the batteries, the main key worked but the remote key fob still didn’t. My mechanic told me it needed to be reprogrammed and that I needed the 8-digit immobilizer code from the dealership. I contacted the dealership several times asking for this code. Instead of retrieving it from the manufacturer portal, I was told that they “couldn’t find the code” for my VIN and was repeatedly redirected to their affiliated/partner repair shop, even after I explained that the shop is closed on Saturdays (the only day I can go) and that I work until 4 PM, and cannot arrive before closing time. I sent a follow-up email, but they never responded. The repair shop staff were polite when I first went, but the lack of communication and follow-up with the dealership afterward has been very disappointing. I expected clearer assistance, especially so soon after buying the car.