AutoZone Auto Parts NY 14895

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Gwen Workman

Very upset over service. Got rotors and brake pads for the rear of my vehicle. Got to mechanic to do the work only to find out the associate gave me front rotors and rear brake pads. Went back to get proper parts and now my money on my card which purchased the incorrect rotors is tied up for 2 days. I will be ordering parts from somewhere else in the future. Associate messed up the parts and now I have to wait to correct it and my brakes are grinding into the current rotors. Im not happy at all.

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Juz Me

Wanted to commend the staff at this location for their willingness to go above and beyond to assist me today! I stopped in to get windshield washer and mentioned that I had a rear wiper that was a difficult one to change out; I had already bought the wiper from another Auto Zone location, however my vehicle manual recommended going to a dealer to have it switched—not a convenient solution! The sales person that assisted me took extra effort to look up a possible ‘fix’ in your system, and within several minutes, I had my wiper installed and working correctly!! Cannot tell you what a relief it was, and how appreciative I was of the extra care and effort that my salesperson took with me!! Thank you again!! Reference # 02957–5 55751–251203 –1

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Susan Delfs

Very helpful! Ran a free diagnostic, and checked on the health of my battery. Also didn't give me a hard time for not knowing where my hybrid cars 12V battery was (in the trunk). Thanks for your help, Wellsville AutoZone!