Byrds Garage NC 27870

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Melissa Blom

What an absolute NIGHTMARE this company is. The state troopers called this company for a tow after specifically saying we needed someone with travel trailer experience. The state troopers assured us they would get the right tow company. They also stated the cost would be $250-270. Byrds showed up and immediately stated they couldn’t help but they “knew a guy.” Without our consent or speaking to us regarding cost he called “his guy” to get us a tire. We asked several times what the cost would be but they never gave it to us stating “the tire guy will charge you.” All the while we were working with another company who could help us. When we tried to cancel Bryds as they couldn’t help they responded with well you owe $325 regardless. When asked why they stated because we called them and that’s their fee whether they can help or not. Our camper at this point was unhooked. We told bryds we didn’t want them touching our camper. They had “their guy hook it up and bring it to the gas station WITHOUT OUR CONSENT!!!!!! They then stated the charge was $650 as we had to pay the second tow company as well. They knew we were from out of state and were at their mercy. We did call 911 and had assistance from the sheriffs. DRIVERS BEWARE OF THIS SCAM OF A COMPANY!!!

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Scott Henshaw

Byrd's Garage was called by the local Sheriff's office to help our son who was stranded on I95 on the way back to Richmond after visiting his father in Florida for Thanksgiving. The price they quoted was less than 1/2 of the first tow company that was contacted. Anton was very kind and patient and was actually able to get my son's car back on the road that night (Saturday after Thanksgiving)! We're so very thankful for the assistance Byrd's garage offered and God forbid we ever need a tow company in their area again, we'll definitely give them a call.

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Jeremy McHargue

My daughter was involved in an accident when the box truck they were pulling crossed the center lane and struck our vehicle. They claim they were stopped and hooking the truck up from an accident. The accident was not even on the same road! They didn’t hook it up correct and it was running half across the center line as they were pulling it down the road. My daughter was lucky to have just side swiped it and not head on! If they were working on it as claimed, no flares, no hazard signs and bright head lights to blind oncoming traffic. When calling the garage, there was no compassion. I was answered with hostility, accusations and inconsistencies. Very unprofessional and not trust worthy. Cell phone gps records don’t lie and will prove their story is false!