IAA Raleigh NC 27520

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AJ

Horrible business practices. They were supposed to wait to schedule a time with me to tow my totaled car so I could clear it out first. Instead they just showed up and took my car with no warning. When I went to retrieve my belongings, they had put everything in trash bags and a bunch of my things were lost or broken. Incredibly careless and inconsiderate. Why have the option the schedule pick up if you are just going to take cars with no warning? Why not call before bagging up and breaking my belongings?

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Hernando Gonzalez

Very unprofessional, made a "typo error" that caused us hundreds of dollars and doesn't own up to their mistake. After over a month of calling to resolve the issue, lady that finally answers says I never called *LOL*. We understand that we have to do our due diligence, but they also have to do theirs in checking the accuracy of the paperwork or whatever claim your receiving with what you're going to sell, that's how the car business works if you didn't know. Congratulations, I have taught you something new. And after ALL THAT she has the nerves of saying that I'm threatening because I left things like that but somebody else won't. Doesn't deserve any stars. BE AWARE of this branch.

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World Clipper

This is a place horrible for pickup the car, I was in other store at the Giorgia and was simple for pickup the car, only used the app and pickup here he asking about 100 hundred information for pickup the car. Good Sucess!!!