R & R Towing and Recovery, LLC NC 28119

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Paul Singh

Don't ever use this company, it's a scam. They prey on those who are in a difficult situation. My diesel truck broke down and there was a full load in my trailer at 8pm at night . The initial quote was $2,500 for the tow but after I made the payment a few moments after I got another phone call stating that there was a problem with the transaction so I gave them my second card. I got a message and they have charged me $1,272 twice on the first card. Then on the second card they charged me again $1,272. From the initial phone call I waited 3 hours for a tow truck that never came. I called the number 3 times each time someone different picked up and its seems to be from a 3rd party call center. I was told and I quote, " you will have to call the same time you made the transaction in order to get a refund." Meaning that I have to wait 24 hours already stranded cheated out of my money with no tow truck in sight for a refund on a transaction I didn't even receive a service for. This company is so disorganized and honestly a joke, their own 3rd party customer service hotline barely understands what's going on.

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Dyrell Welker

Called to have a shed moved. Very good communication, honest quote and showed up on time. Made sure we were happy with the drop off location at out home before departing. Would definitely use them again and recommend them is you have the need for moving a shed.

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Justin Brown

I got into a car accident at 3 AM in Brooklyn, New York. I was stressed and just needed urgent help. I called this company, not realizing at the moment that they don’t even operate in New York. They took all my information over the phone, including my card details, and told me the price would be $350. They promised to arrive within 30 minutes. Thirty minutes passed — nothing. I called — “we’re on the way.” An hour passed — same answer. But they never showed up. I ended up calling another towing company that actually came. Later I checked their information and realized they are based in Pennsylvania, not New York, and they don’t even provide service in this area. Despite not doing anything at all, they still charged my card — not $350, but $420. I tried calling them back — no answer, completely ignoring me. This feels like a total scam. Stay away from this company. They take your money and disappear. Fraud, 100%.