Batteries Plus NC 27587

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Jackie Finegan

I had no idea they did iPhone repairs!! I dropped my phone today and I thought the phone would have to be replaced. 3/4 of the screen was blackened out. I went to the TMobile store where I was informed my phone was covered under my phone insurance plan and that Batteries Plus was one of the partnering stores that could repair/replace. So happy with the results of this repair. Not only was it 100% covered by the insurance, but the replacement parts are Apple products and not after market. The folks were very kind and explained everything they were doing, too!

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Ann Williams

I have a lifetime install for my KEYFOB and the manager at the Wake Forest location today informed me that he would not be replacing my battery. I explained that it hadn't been six months since the last replacement, and the battery was dead. He said whom ever replaced it before in the store did not mark the battery as it should have been marked and he could see that I had a lifetime install but there was an error, and he would not be replacing moving forward. I am furious that I paid for lifetime replacement and as I explained when I replaced twice before once the battery died the same month and the next did not last 6 months. Each time they apologized and replaced the battery. But now this particular manager is saying nope not going to replace. I again explained the fob matter again and told him I even have several watches with the lifetime battery replacement, and he said, "yes I can see, but will not be replacing the fob battery because it wasn't mark." Horrible experience with the Wake Forest store for this visit that I have never experienced before. I prefer never to do business with this store again and will take my business elsewhere. I could not have my battery replaced because of the mistake that has nothing to do with me/ customer.

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Diana Braun

Looking for batteries, phone repairs, key fob replacements, light bulbs etc.... stop by and the friendly staff will be able to assist you. Recommended to two people to bring their phones in for screen replacements.