Just Auto & Leasing LLC TN 37912

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David Wright

I want to start by saying I don't typically give reviews. Though this time I felt it's necessary. The word integrity keeps coming up when I think about Just Auto & Leasing. Integrity isn't a word that's used with businesses very often these days. I recently bought a used Ford Edge for my daughter and while I understand buying a used car comes with the "As Is " questions. Buying new wasn't an option for my daughters first car. So after going to a bunch of dealerships with higher then normal prices and extremely pushy salesman. We found Just Auto & Leasing and had a very smooth buying experience. The salesman wasn't pushy he gave us our space but was right there for all questions. I also had a set cash number that I couldn't go over but there was one specific car my daughter wanted. The Ford Edge was a bit above my limit but the owner Sam made it work and we left with the car. Unfortunately we had some issue's come up two days later. Now let's all be honest we are buying used and there is only so much a dealership can do when they are buying or taking trades on these vehicles to sell. So I called the owner Sam and here is where the word integrity comes up. Not once did I feel like he wasn't going to help and get these issues resolved. Never tried to make excuses or give me the " As is " line, he just wanted to help and stand by the vehicle he sold me. He really wanted this vehicle to have No problems and my daughter and I could see that he was genuinely upset that we had issues in the first place. Every interaction was positive and he made sure we got what we paid for. Now months later the car is running great and my daughter is extremely happy! Integrity is almost forgotten word and most business view customer's as just a financial transaction and that's it. Just Auto & Leasing is that old school company that has integrity and truly wants to help it's customer's and stand behind what they're selling. We couldn't be happier and as long as I live in this area I won't buy anywhere else then Just Auto & Leasing!!!

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Andrew Doran

Bought a 2012 F150 with 114k miles in 10/2024. I drove it about 5 minutes away from the dealership before the dash went blank. I called them and they said to bring it back and they would look at it. I told them I was concerned it was the lead frame. They looked it over and said they found a loose ground and that should solve the issues. I was able to drive it back an hour away without issues until a few days later. The same thing happened. Called and they said they couldn’t help with the issue. Took the truck in to the shop 1/2025 and it was in fact the lead frame and cost me a little over $1000 to fix. Fast forward to today and I took the spare keys out and it still had the dealership key tag on it. And on the tag said “lead framed”. Be very cautious buying from here.

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Noah P

Do NOT buy a car from this dealership. I bought a BMW from them and within the first 24 hours it started throwing multiple engine codes. The salesman claimed he personally drove the car and that there were no issues, which clearly wasn’t true. Within the first couple months I already had to spend $1,800 replacing the valve cover, and I’m still dealing with oil pressure warnings and other engine problems. On top of that, I later found out the motor had been swapped and there was zero information or disclosure about it when the car was sold to me. Not only to mention I’ve tried to reach out numerous amount of times and have heard nothing. This dealership was completely dishonest. Save yourself the stress and take your money somewhere else.