Larry H. Miller Colorado Jeep CO 80012

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Nea Haynes

I brought my vehicle in for a routine oil change, expecting a straightforward service. Unfortunately, what I received was far from satisfactory and raised serious concerns about the quality of their work. My engine light came on while coming back from the mountains and because they had broke my wheel hub during the oil change service, I was already hesitant to go back to them. I went to another mechanic, elsewhere and this is what they found: - Oil Change Mishap. The oil change itself was poorly executed. The oil cap was not tightened properly, which led to oil leaking all over my engine and undercarriage. This oversight not only created a mess but also posed a significant risk of engine damage. - Air Box Control was broken. This could have led to performance issues and increased fuel consumption, not to mention the potential for further mechanical failures down the line. - Cost vs. Quality. What frustrates me the most is that I initially chose Larry H. Miller because of their reputation, but I ended up paying a premium for subpar service. The mechanic I visited afterward was not only cheaper but also far more experienced. They identified all the issues that Larry H. Miller caused or failed to resolve, saving me from what could have been a dangerous situation. - Lack of Courtesy of Customer time. I was scheduled at 8am and it took about 2 hours for them to service my vehicle. This has been an ongoing issue I’ve had with them. Just last week, I was scheduled for 8 - car stayed overnight and I was not notified or giving any status updates. I picked my vehicle up and went elsewhere. The lack of attention to detail and the resulting damage to my vehicle could have led to serious safety risks. I urge anyone considering their services to think twice and perhaps seek out a more reliable and experienced mechanic. Your safety and the integrity of your vehicle are far too important to trust to a service that clearly does not prioritize quality.

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Dawn Baird-Myles

⭐⭐⭐⭐⭐ Exceptional Service at Larry H. Miller Jeep on Havana I’ve been getting all of my vehicle service done at Larry H. Miller Jeep on Havana for years, including my recent oil change, and I truly appreciate the team there. Yes ? the service lane can get busy. I’ve seen long lines and frustrated customers over the years. But what stands out to me is how the staff handles that pressure. They stay calm, professional, and composed no matter what’s happening around them. That says a lot. Cody has been my go-to service advisor for quite some time. He knows my face when I walk in, remembers my vehicle, and has always been eager to help. When I had an issue with my gas cap triggering a light, he took the time to explain why I needed a Mopar gas cap, reset the light, and made sure I understood what was going on. It never felt transactional it felt personal. That level of familiarity and care builds trust. Recently, I worked with Stephanie during an oil change, and she absolutely stood out. She has a great personality professional, knowledgeable, and approachable. She carefully walked me through every recommendation for my vehicle, explaining what needed immediate attention and what could reasonably wait. I never felt pressured just informed. She has a wonderful sense of humor while still being completely professional, which makes the experience that much better. And Ronnie, the manager excellent. I stopped in to speak with her (and even joked around a little about Cody and Stephanie), and she handled it with such grace and humor. You can tell strong leadership sets the tone there. She’s personable, confident, and clearly cares about both her staff and customers. What I truly appreciate is the transparency. If something needs attention, they provide a full handout with photos of the items in question. That level of documentation builds confidence that the recommendations are legitimate and not guesswork. Larry H. Miller Jeep on Havana takes care of my vehicle. They make sure everything is up to par, and if it’s not, they clearly explain why. Despite the volume they handle daily, they remain calm, cool, and professional. I highly recommend getting your vehicle serviced there.

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Lola Holdings

Best dealership in town! I just got an amazing deal on my new jeep, and everything was done very fast and smooth, thanks Jenny and everyone else in sales and finance for helping my company build credit!