Kilmarnock Auto Clinic VA 22578

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Lady T

Very friendly staff. They do great work and their prices are reasonable. I’ve taken my vehicle there twice for the same problem (no fault of Kilmarnock Auto Clinic). The manufacturer of my car sent a defective part. I’m grateful that the car part was still under warranty from the manufacturer and Kilmarnock auto clinic made sure that it was before the ordered a replacement.

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Hallie Tracy

Hey so just to let everyone know, don’t ever go to Kilmarnock Auto. They had my car for 2 months and I was supposed to get it back yesterday. I didn’t get it back until this afternoon at 5. Let me tell ya why…. The first thing I noticed when I got into my car was the fact that my gas was completely empty with zero miles left. I wasn’t worried yet because we had a gas can in my boyfriend’s trunk. The second thing I noticed the the amount of shattered glass in my back seat. When asked about it, they said an employee had locked my keys in the car and they managed to break my window in an attempt to open it. They did replace it though. But then I noticed the third thing, my two back tires were completely flat, with 4 psi on one and 10 on the other. We managed to fix that with the help of a mobile tire pump. What makes me mad is that I had even asked them to check my tires because they kept leaking. It took my boyfriend less than 30 seconds to see that there was a nail in both of them once we got my car home. Mind you, everyone that was inside the mechanic shop just proceeded to watch us get my car drivable and not help. Once we got all of that solved, my best friend and I headed up the road to Walmart. I had just pulled into the parking lot when the cars coolant temperature went from 160 to 218 in a matter of seconds. We checked and there was absolutely no coolant in my car. We bought some while we were inside and when we went to pour it in, it immediately started leaking out from under my car. This is all happening less than an hour after I picked my car up. I had to call my boyfriend to come and get us since we were now stranded. We also called the mechanic shop and they said they’d tow my car and fix it free of charge. Gee thank you so much for your consideration ? It took them over 24 hours to fix a problem they created by gimmy rigging it instead of using the correct parts it needed. And when I looked at everything again I noticed they still never cleaned up the glass they left in my back seat. So long story short, if you don’t want your car to get a half assed job by the employees and owners who don’t care, never go to Kilmarnock Auto.

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U nosey Girl

Had them work on several vehicles that I had they are very responsible and very pleased with my work would definitely recommend.