The Truck Shop VA 20175

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sierra kenison

I dropped off my box truck for brake work and to check the electrical. I was told I would have an estimate by the next day. Two days later I hadn’t heard anything so I called. She said she would email the estimate. I got nothing. Called the next day, Friday, to confirm it was the right email address and she put me on hold for 30 minutes until they closed and left the office. Monday I call again and have her send the email while I’m on the phone so I know I will get it. I’ve attached what I got. A quote for changing out lights; no mention what I had actually brought the truck in for. I ask about the brakes and she gets the mechanic. When asked what needs to be done on the brakes, he just says ‘yes’. I ask what he means by that and he says ‘they need to be replaced’. The problem with that is that the truck is air assist over mechanical brakes. So what part needs replacing? He didn’t know. I ask for an estimate on everything, including the brakes. The next day, Tuesday, I get a call from Rosie saying she will be getting me the invoice. After that it’s just silence. I went in and picked up my truck on Thursday; they were actually finally looking at the brakes then. However, after my experiences I just didn’t feel I could trust the business to complete the work within a reasonable amount of time. I waited almost two weeks and still never got an estimate.

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Abdirahman Ali

track drivers Be careful This company is scam They will tell you something Then when they finish the work They rip you off They told me everything was 560 One break chamber That was my problem And they charge me Almost 1,200 So I warn you Don't call this company if you broke up in Leesburg Virginia

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Yusup kawsar

My car was towed this location after an accident and it stayed there for 7 days. But when I picked up my car, my radar detector was missing along with the wiring for the device($500). So I recommend everyone to check their belongings before and after you pick up your car.