Battery Warehouse VA 20176

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Sara Julian

I had a car battery issue and ChatGPT recommended I call Battery Warehouse. The woman with whom I spoke demonstrated integrity and clearly communicated a process that could help me find a solution. The next day I brought my car in, and I was treated with kindness, thoroughness, and more integrity. And on top of that, a great and very helpful education. I highly recommend Battery Warehouse as a business that demonstrates expertise, integrity quality, and outstanding customer service.

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Lovelys Opinion

When I first went to buy the battery I thought the place was great because of the options and the great customer service. A week or 2 later the battery no longer held a charge. The car sat until we could tow it over to the dealership. They charged the battery and it simply didn’t work. We ended up buying a new battery from the dealership and returned this one back to Battery Warehouse. My car had no electrical issues. The dealership replaced the battery and reprogrammed the key fob. My car had no issues ever since. They refused to refund me which was very annoying but fine. They charged the battery for 2 days and called me to pick it up. Since I purchased the battery and paid the core charge because I didn’t have a battery to exchange, I asked if they could at least keep the battery as a core and refund me the $18 core charge which they refused. So now I’m stuck with this battery that doesn’t work and I will avoid this place altogether. In all fairness, I got the cheapest battery that they had in stock for my car. I left the place I usually buy my car batteries from and came here because it was half the price. You get what you pay for. Again if I didn’t have any problems with this battery or if I feel it was remedied better this would’ve been my new spot. But the way they handled it just didn’t sit well with me.

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Amy Rodriguez

I love this place! They replaced my car battery in less than 30 minutes for a very reasonable price. Another time, I stopped in and they replaced my key fob battery for $10 in less than 5 minutes! Efficient, affordable, great service.