Straight Arrow Transmissions VA 24343

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Angela Hill

Our family was traveling from Georgia to upstate New York and our transmission blew up. We called straight arrow first thing in the morning on Friday morning and they diagnosied it and then told us a total on how much it was gonna fix. They put us at the top of their list and told us it would be done by Tuesday. It took an extra day which was fine had back by Wednesday morning. They told us it would be right at 5k due to a whole new rebuild which is understandable, also our car is a Buick so of course more to fix. When they called to tell us it was ready the price was actually cheaper then they quoted us!! They kept us in the loop the whole time and had it done when they said it would be!! I have checked the reviews and the good out weigh the bad of this place and I’m not one to just let anyone work on my cars! This place was nothing but honest, fast, dependable, and all around amazing!! If something ever happened to my car again I would bring it back here! Also the parts and over all everything is warranty. I would recommend here over and over again!!! Awesome service and they saved my car!

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Jennifer Shute-Murphy

Lee at Straight Arrow was top notch with customer service. I was stranded 6 hrs from home, alone, hauling an empty horse trailer, when my check engine light came on and my transmission went into limp mode. I called Derek at Cobra Diesel (another amazing customer service professional) and he recommended the guys at Straight Arrow. When Lee took my call, I could tell he was busy but he genuinely listened to my concerns, gave me a couple options, and after I was able to limp my rig over to their facility they immediately took it in, found the issue, over nighted the part and plan to have me back on the road by noon tomorrow. They even gave me a complementary ride to the hotel up the road. I wish I could give these guys 10 stars. I have never been treated so fairly and kind by those in the auto industry, but the guys at Cobra Diesel and Straight Arrow Transmission really sealed the deal of approval!

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bjagfan

My vehicle was towed to Straight Arrow transmission. It was slipping gears, jumping up and down in rpms. Lucky for me it appears it was only low on transmission fluid. They checked it good for leaks, drove it and seems fine now. They run a good business and don’t try to sell you something you don’t need. Highly recommend them if you are having trouble.