American Disposal LLC WI 53098

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Curtis Reeves

Spoke with the lady about a dumpster rental stating as it was a multistep process I could likely need additional time which I was willing to pay for. I was told as long as I call before the pickup date that was fine. I called the day before pickup asking how much it would be to do a swap as most companies reduce the second bin due to consolidating a trip charge for two deliveries and two pickups. Was told there would be no discount on second dumpster, okay, fine. I’d like to go ahead and do the $75 extension we discussed over the phone. Nope can’t do that, it’s booked. Weird, you told me I could call anytime before the pickup to extend it. I’ll see what I can do to make it happen. Okay, we will extend it but you need to have the check here by end of business day. It’s 4 pm… just come pickup up the dumpster tomorrow, I’ll take my business elsewhere. Click. I hope they have a recording of the initial conversation so these people can stop going back on their words as I’ve seen mentioned by several other reviewers. Their customer service skills are exactly like their business model- trash.

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Dean Krapf

We ordered a 30-yard dumpster to empty our house. The woman on the phone was very helpful and explained all the details to me up front and gave us a delivery window for later that same afternoon. The driver showed up 30 minutes early and put down 2 by 12 to protect the driveway which I really appreciated. He went over the details, including the do's and don't and safety regarding the hinge and closure side of the door. I confirmed the one week pick up date and they picked it up without incident. I have recommended them highly to two other local friends. I can't speak to the recycling aspect, but I do know prices fluctuate like any market so do your homework and that regard.

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Gary N. Ben B

Ordered a dumpster through them and had a great experience! Delivered the very next day. I filled the 20yd dumpster early and called in for a pickup. They even picked it up the same day I called! Very pleased with their service. Very professional and I will use again!