NAPA Auto Parts WI 53024

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R K

Great retail customer service. These guys were great..... Brought in a dead battery under warranty. Replaced for free and out the door in minutes ! Great Job guys thanks !

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Mike

Go to any other location. Or a different parts store. The time it takes to drive there will be half what you spend waiting - for anyone. People yelling out the names of car dealers, is all I hear. Couple guys poking at their phones waiting for online order pickup. All while one guy talks to his buddy who is looking for a hose… they’ll occasionally walk by you and not even make eye contact, across this comically large array of registers. I get it I guess, hard to find help these days. But this was my first and last time in that store. If you value your time, go anywhere else. I literally waited longer than it took to think to post this. I’m still waiting… lol. Seriously.

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Matthew Brotz

I needed a new washer pump for my Honda CR-V. It was a Saturday afternoon, and the vehicle requires major surgery to replace it, so I called around to see who had one in stock before I tackled the project. They were friendly and responsive, and got me the part I needed to get my vehicle back on the road quickly. Unfortunately, the catalog listed two different parts, and I needed the other one. Totally not their fault, as I should have taken the old one out to compare them first. Lesson learned. They were understanding and quick to help me with the return and getting the right part ordered and in quickly. Highly recommend this location.