Faherty Incorporated WI 53818

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Jason Thompson

I was a little skeptical that the service would remain as top-notch as it was when the business was owned and operated as Faherty's but this past week we noticed that our garbage was not picked up, however our recycling was. I made a quick call the next day to what is now "REPUBLIC SERVICES" to let them know. The man who answered the phone, Wayne, seemed genuinely concerned. He listened to the reason for my call, assured me he would look into it, took down my phone number and told me he would be back in touch. Literally less than 5 minutes elapsed when I received a call-back from him. He assured me, he completed a "ticket" and that they would be by to pick up the garbage. I'm not sure why it was overlooked to begin with but the way he took care of me and turned my problem into a priority, really impressed me! THANK YOU, REPUBLIC SERVICES for continuing on with the great service we have come to know and expect here in Platteville! Keep up the great work!!!

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Allison-Amanda Oskin-Zmyslo

Editing this review back to five stars because of the extremely quick and kind reply to the original 3-star review. We can imagine that phone conversation with the lady right before ours was extremely frustrating. We really appreciate the honesty and apology. We have also had those days as a business, and we thank you so much for your reply! I will reiterate again that the three dumpster drop offs and pickups we had in the past were 5 star service! We were able to find another dumpster company that had availability, but in the future we will make sure to schedule further ahead of time so that we can work with you again. We really appreciate you taking time out your day to respond to our concern. We wish you the best, and we will look forward to working with you again in the future.

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MC Loeffelholz

In the last few months we have had to get a few dumpsters for on going projects at our house. With all the stress of the projects the dumpsters have been the easy part of the process. The staff, from the office to the field, have always been very friendly and easy to work with. The only suggestion I do have for potential customers is to plan ahead because sometimes there is a little waiting list depending on the size dumpster you are looking for. Very rarely though and they work to get you what you need as soon as possible.