Jim's Auto Service WI 53073

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Justin Gallitz

Made an appointment, I told them the type of vehicle I had and told them I had a crack in the exhaust right in front of the muffler. Dropped off my vehicle at 7am when they open, they called me at 3pm to tell me they couldn’t not fix the problem. Said it can’t be welded back together(which they didn’t even clean up the metal around the crack) they said they tried for 45 minutes and charged me 103 dollars. All around piss poor experience.

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Brody O'Mara

Always great to work with! Prices seem fair and are very helpful.

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Jen S

I am so grateful for Jim’s Automotive. About 18 months ago, I had a misfire code on cylinder 3. My car would occasionally not turn over on the 1st try and did not idle normal when stopped. I was told by the dealership that I needed an engine replacement for which I was quoted $18k. I questioned this as they hadn’t done a compression leak down test at the time. I was told that per their conversation with a certified Nissan technician that this was 99% the only solution to my misfire with Nissan Pathfinders. I spoke with the service manager and was able to get the compression leak down test only to find out that I was the 1% that would not need a new engine but instead a new cylinder head. At that point, I had lost faith in their ability to get my car repaired. A co-worker referred me to get a second opinion from Jim at Jim’s automotive. Jim and his team were able to remove the intake and clean the carbon build up off the values as well as cleaned my fuel injectors. I no longer had issues when starting my vehicle and the idling issue was not as noticeable. 2 weeks ago, my check engine light came on and it was a Sunday so I took the car to a local auto parts store to have them read the code. I had started having issues with acceleration and the idling issue had become prominent again. Their code reader informed me that I needed a new fuel injector for cylinder 3. He stated that this would be an easy repair as this particular fuel injector was located on top and in the front of my engine and anyone mechanically inclined could fix it. I ordered the fuel injector from Nissan thinking that my husband could replace this as he is mechanically apt, only to discover that this fuel injector is located in the back of the engine block and he would not be able to repair this. We are leaving for a family trip in 3 days and I was not comfortable driving the 700 miles round trip with my car as is. I called Jim’s and spoke with Joe despite being booked into mid-August he was able to work me into their schedule. They not only installed a new fuel injector but also did another carbon cleaning on my intake values. They have a new cleaning system that uses walnut shells and they were able to provide these amazing before and after pics of my valves. I cannot explain what a difference it made. My car accelerates normal again and I have zero jumping when idling. If you are looking for a fair, honest, and knowledgeable service technicians, then Jim’s is the place to go. Their customer service it outstanding!