Gritt's Auto Services WI 53073

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Hannah Meerdink

I’m not normally one to write reviews, but felt it was necessary after my recent experience. I brought my car to Gritt’s because it didn’t sound right while driving and had randomly shut off/stalled a few times. I explained these concerns and specifically asked that it be thoroughly checked over (we also needed new tires and didn’t want to invest in them if the car needed major repairs). Gritt’s looked the car over and told me only minor issues were found, mainly air filters needing to be replaced, and that the car was otherwise “fine.” About four days later, my car stalled out three times while driving and multiple warning lights came on, which had never happened before. We brought it to a different mechanic who found the oil was completely dry (my last oil change was ~2,000 miles ago) and said there was “catastrophic damage” that now requires a new engine. I confirmed with the second mechanic that there was no leak, so the oil must have been burning and low for some time. I understand Gritt’s is not responsible for the oil being low. However, the fact that they didn’t even check the oil when I brought the car in is extremely frustrating. If I had been told it was low, I could have addressed it right away and potentially avoided the severe damage that occurred. Overall, something this simple shouldn’t have been missed, and would not feel confident bringing my car back or recommending their services to others.

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Tammy Mierow

This place fixed my Mom's vehicle after she had a hit-and-run with a giant deer. Her vehicle made it home that night, then to Gritts's auto 2 days later at a slower method than the standard speed limit of 55/60 mph. This place did a kick-ass job on her vehicle to where you can not see a scratch, not even a mark to show the color was or is off slightly. Her vehicle color is pearl white & the front end where the deer hit, there are no signs of anything anymore. Will be posting new pictures of the completed work soon.

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Shelly Hollingsworth

I had a huge issue with vehicle going down 23, in the middle of doing errands and getting to a meeting. Thank goodness they were able to identify the problem and fix it in time for our meeting. We are very grateful for the friendly staff and great service on the spot.