FleetPride NY 14770

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Amanda Cochran

I would like to thank Manager Rilla, Gregg a mechanic, and ALL the staff at Store 692 in Portville NY.. The team stayed late and made sure I had a place to stay for the night.. Eventhough they could not fix the issue due to not having the parts, they were able to do enough to get me home safely…. THANK YOU!!!

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Robert

BEWARE! BEWARE! BEWARE! I took my Peterbilt in for a no start problem. Told them it would sometimes take multiple turns of the key to turn over. When it turned over it starts fine. Was told they did not think it was the starter, but 2 batteries were shot. They recommended replacing all but I opted for just the 2 bad ones. They replaced the batteries and it still had the same problem. But they noticed that the key would pull out when it was turned. Maybe the ignition switch was bad? I said no, I replaced the switch with a new one and it was the same problem. anyways, the key coming out has nothing to do with the function of the switch. Supposedly they noticed the starter smoking and we told them to replace the starter. It's fixed. I had the same issue almost a year ago and it cost $672.00 to replace the starter. I didn't tell them that when I dropped it off because I didn't want to muddy the pool. I figured they have ways of testing the starter and how many volts were going to it. There's also ways to test the ignition switch if they thought that might be the problem. All said and done, the bill was $2,180.70. They generously knocked off 1 hour of labor. So the labor portion of the bill was only $1207.00. A little less than 9 hours. Also charged $144.84 for shop supplies, I can't fathom what that was, maybe dielectric grease? They are either very incompetent or thieves.

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Donald Taylor

Trailer flat. Company mechanic called and advised them I'd be there. They were expecting me and had me back on the road within 30 minutes. Good place. I'd go back if I'm in the area and in need of tracror/trailer service again.