Arch Auto Parts NY 11208

T

True Traveler

A second visit on 12/03/22 @ noon. No changes I only bought an item , store was not busy but itvtook me 15 minutes to complete my transaction. Not a friendly staff.. Only use this Auto parts store when I need a part right away, but if I have time to spend and a few parts to buy I rather go to autozone Atlantic & 112th st. Their prices are from $10 to $20 lower. Ex: oxygen sensor at arch $38 at Autozone $26. I also experienced getting the wrong part at arch, while at autozone the clerk will show you the part on their computer. Autozone has a more updated register, while Arch still has the printer in the back. It takes longer to get your change, then your part. They rather get a telephone customer then the customers inside the store. Just my personal experience.

E

Elean Dorville

I absolutely loved the service I received from the Spanish guy (dark skin, skinny)!! Lol He was very attentive and very helpful. I waited a while but the wait was worth IT!! He ended up finding everything I needed when it seemed like I had no hope in finding what I needed. I will most definitely recommend this place to anyone. They have almost everything. Very helpful staff very nice customer service and most of all. They have a great deal of patience. I’m a satisfied customer...

M

Markus Winter

I needed a new brake caliper and brought in my old one. The new one came with a faulty thread that I only realized after installing. But the best of the story is that since it was a special order no refund was possible but replacement. And they would not accept the faulty new one as a deposit and ask for additional $26 because I reinstalled the old one which was better than the new one ❣️