DFS Truck & Trailer Repair TN 38401

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G Robinson

Dropped my Peterbilt off 1/19/26 for front leaf spring bushings, front brakes, front engine mount, clutch adjustment, and annual DOT. Id been running my other truck and engine went out so trying to get this one back on the road which is why the random laundry list of things. They couldnt give me an estimate till they priced parts. Understandable. Next day, no estimate. Days go by call back to check estimate and they say theyll have one tomorrow. Call tomorrow before closing time still no estimate. Go through this 3 times before I finally stop by in person just to see whats going on cause I hadnt heard anything on 1/31/26. i pull up just as theyre pulling the truck in the shop so I went in and asked if they could shoot me a ball park estimate just so I have an idea what to expect. I know labor and stuff can vary I just wanted ball park. He shoots me a labor number on the bushings and clutch couldnt give me a price on the parts till he saw what all it needed. I asked about brakes he said brakes were fine no point in doing them. I end up picking my truck up on 2/6/26. bushings were done. Clutch adjustment was done. Front motor mount wasnt touched. They didnt do the annual cause the truck needed steers which I forgot to put them on before I had a brand new set waiting to go on it so I told them Id bring it back after I got the steers on. I throw the new tires on over the weekend and carry the truck back 2/9/26 for the annual. He comes out there fails me on the brake wear. The same brakes I told them to change. Failed me for brake lights not working but found out key has to be on for brake lights to come on. Also failed me for a wheel seal “barely starting to seep”. I wasnt suprised if that was the case cause this trucks been sitting but I have crawled all around this wheel seal thats supposed to be seeping and found nothing that indicates a seeping wheel seal. I admit Im not the sharpest mechanic and this is an old truck. The front shoes didnt have wear bars so thats why I thought I needed the front brakes I thought they were worn. Come to find out after I tore all this down myself that new shoes in this style do not come with wear bars. Im sitting here holding new shoes up to the same old shoes he failed me on and if one wasnt dirty you couldnt tell the dang difference. The drum doesnt even have a lip. The rear brakes all have visible distance to wear bars one axle may be getting a little close but still passable. I couldve been running today after being down for this long making some money back but Im running around on a wild goose chase replacing stuff that doesnt even need replacing. Beyond frustrating I was really hoping this would work out and I would actually have a shop local for once but I will continue to drive 2 hours one way to have my truck worked on if its something I cant do myself. Ive crawled all under and over this truck and in its current state I wouldnt worry to drive it through any scale house and let them take a look. Ive included a picture of the “wore” out brake. After the new bushings the inside of my steers rub real bad but Im guessing that would fall under an alignment issue now that the bushings arnt wore out. I hate dogging on anybody but dang the frustration, lost time, lost money. Be aware of your equipment. I could be paying them to put whole new set of brakes and a seeping wheel seal on a truck that doesnt need any of it. Especially after I already told them to replace one set of brakes and while it was there they told me I dont need them. Diabolical.

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Melissa Williams

Mathew was awesome had a trailer with no lights. i own a Hotshot company and previous receiver sliced some wires unloading. I found this company at closing time they took me right in stayed after hours and got me rolling. And pricing is excellent so is the customer service

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Stephanie Isabell

God sent an angel by the name of Tim to save me and my son tonight. Freezing cold and coming back from his daddy’s funeral found ourself stranded at a gas station for over an hour trying to change a tire and without hesitation he stopped and had us on the road in 5 minutes. Miracles come in all sorts of sizes. Thank you for the unwavering generosity. You will forever be a hero.