Monro Auto Service and Tire Centers NY 13815

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Charles Schader

Over. All ok e kept the site manager telling me he would not do the work I requested because it would cost a lot more than I was quoted. Needed back 3 spark plugs and fuel filter changed parts supplied still in packaging from factory and in auto parts bag . We normally don't install coustomer supplied parts . He did do feel filter 97. 00 for a 5 minute job . To put 3 spark plugs i.n he said 300. Dollars. I was quoted 189. Plus tax for plugs and filter . His reason we have to remove the manifold to do back plugs 2 hour job.

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Chris Blades

Im totally not impressed. Asked for an oem replacement shop manager assumed I wanted a cheap option in which I didn’t . Went to another shop and they told me this isn’t repairable that it has to be replaced completely. wouldn’t recommend coming here to get service , or work done on your vehicle . Manager will say your lying , when in fact he’s lying to cover his own behind . I wanted professional work and the oem replacement not this sloppy job.

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Makayla Lynn

If I could give a 0 star rating I would. HORRIBLE experience both times we went. This last time I dropped my car off @9 am and I didn’t get my car back until 5-6 pm just to put tires on. They DESTROYED my seats and it reeked of cow manure in our whole car. The black tar stuff they use for tires was all over our rims. They also charged us when we paid online. I told Dennis at the front desk multiple times we paid and he was unprofessional and rude the entire time they just want your money. So I got the website on the phone and she told him to refund us and we would get a check in the mail. We called corporate and come to find out they DIDNT refund us so now every one of them will be being reported. Horrible place don’t ever go to them unless you want them to steal money from you!!